Privacy Policy

Privacy policy

This policy explains what we collect when you use this website, why we collect it and what we do with it.

What we collect

  • Order information. Your name, billing and delivery address, email address and telephone number.
  • Payment information. Card details are entered on a payment page and handled by our payment processor. We do not store full card numbers.
  • Technical information. Your IP address, browser type and the pages you visit, through cookies.

Why we collect it

To take and deliver your order, to answer you when you contact us, to prevent fraud, and to meet our accounting and tax obligations.

Who we share it with

Our payment processor, our delivery carrier, and our accountants. We do not sell your information to anyone, and we do not share it for advertising.

How long we keep it

Order records are kept for seven years because tax law requires it. Contact messages are kept for two years. Analytics data is kept for fourteen months.

Cookies

We use cookies that are necessary for the cart and checkout to work, and analytics cookies to understand which pages are used. You can block cookies in your browser, but the cart will not work without the necessary ones.

Your rights

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to support@mytonline.store and we will respond within thirty days.